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  1. Zippi Rabbit Run with Roof and Underfloor Mesh - Double Height

Verified Reviews for Zippi Rabbit Run with Roof and Underfloor Mesh - Double Height

Average Rating
Based on 3 Verified Reviews Click to write a review

5 Stars:

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4 Stars:

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1 Star:

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Sturdy, spacious and attractive
Naomi,
Omlet customer service were fantastic. I originally purchased the fence, which didn't work out. I then exchanged it and paid the difference towards the double height Zippi Rabbit Run. This product was easy to put together, looks neat and tidy in my back garden, and allows my chooks to safely enjoy some grass throughout the day. The product is clearly well made and its great to know I can extend it later on if I choose to. My only criticism (if I want to be picky) is that the gate could be more securely locked with something other than the drop down pins but I can always put a padlock on to stop small fingers letting the chooks out, if I need to. Very happy customer. Thank you Omlet.
Review for: Zippi Rabbit Run with Roof and Underfloor Mesh - Double Height
This reviewer has 2-4 Australorps pets
Easy assembley and sturdy
Kathy, VIC,
Great outdoor play pen for rabbits that is secure
Review for: Zippi Rabbit Run with Roof and Underfloor Mesh - Double Height
This reviewer has 2-4 Rabbits pets
Overall great but underfloor mesh is not suitable
Candace, NSW,
On the whole I love this product. It was easy to construct, looks good and is a good size for our two mini lops. The add on tunnel is great so they can pop between their hutch and run easily and securely. The only problem I’ve encountered is that the underfloor mesh is too big. Within a few hours the rabbits had dug a hole and almost escaped. The underfloor mesh is larger then the mesh in the walls and roof of the run. Omlet customer service response was to use chicken mesh under the run to discourage the digging, but then what is the point of having underfloor mesh in the first place? I ended up purchasing some 50x50mm mesh from bunnings and replaced the underfloor mesh. Fixed the problem but at an extra cost. Overall I love the run but the underfloor mesh needs to be redesigned for 360 degree security for the rabbits.
Review for: Zippi Rabbit Run with Roof and Underfloor Mesh - Double Height
This reviewer has 2-4 Mini lop pets
Omlet response:
Hi Candace, Thank you for your feedback. It has been passed on to our Product Design team for further investigation. We are glad to read that you are overall happy with this product. The situation you described is quite unusual to us. The underfloor mesh has been designed to help prevent most rabbits to be able to escape. However, it's in their natural instincts to dig. We would recommend to move the run if you noticed that they started digging in one place. In addition, like my colleague advised in your email exchange, if your rabbits persist to dig through the mesh, some finer mesh could eventually be used until they get used to not digging inside their run. You could also try to provide other sources of enrichment allowing them to safely dig. Nevertheless, our Product Design team has been informed of your experience, therefore they will look at further improvements on this product. Don't hesitate to get back in touch with us for any further question. Yours, Omlet Customer Service team
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